5/29/2024 Letter from the General Manager

Dear Cambrians,

We are excited to announce the launch of our brand-new Utility Billing Customer Portal on June 3, 3024. This portal is designed to make managing your utility account online more convenient and efficient.

Here’s what you can expect from our new portal:

Easy Online Payments: Pay your water and sewer bill quickly and securely from the comfort of your home.
Account Management: You can easily view your billing history, track your usage, and update your account information.
Paperless Billing: Sign up for paperless billing and help us in our efforts to go green.
Notifications and Reminders: Set up alerts for due dates, payment confirmations, and other important notifications.
User-Friendly Interface: Our portal is designed to be intuitive and easy to navigate, ensuring a seamless experience.

Getting Started is Simple:

Visit our Utility Billing Customer Portal.
Register Your Account: Follow the registration instructions to set up your new portal account.
Explore Features: Once registered, you can explore all the new features that are available to you.

We believe this new portal will significantly enhance your experience and provide you with the tools you need to manage your utility billing services efficiently. Should you have any questions or need assistance with the portal, our customer service team is here to help. You can reach us at (805) 927-6223 or submit an inquiry in the sidebar.

Effective June 1, 2024, the CCSD will no longer accept electronic payments from ACI Payments.

On June 3, 2024, the Administrative Department Manager Denise Fritz and Confidential Administrative Assistant Haley Dodson will be at the Cambria Veterans' Memorial Hall, located at 1000 Main Street, from 9:00 a.m. to 5:00 p.m. to assist with account registration. In an effort to ensure the accuracy and efficiency of our records, we kindly request that you bring the following information:

Your Utility Billing Account Number
Amount of Your Last Utility Bill

Thank you for being a valued customer. We look forward to serving you better with our new Utility Billing Customer Portal. If you have any feedback or encounter any issues while using the new portal, please do not hesitate to contact us. Your satisfaction is our top priority.

Sincerely,

Matthew McElhenie

General Manager

Website Accessibility Statement

Cambria Community Services District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Cambria Community Services District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (805) 927-6223

Ongoing Compliance Information

Compliance Officer

Cambria Community Services District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Cambria Community Services District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (805) 927-6223.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.