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5/29/2024 Letter from the General Manager

Dear Cambrians,

We are excited to announce the launch of our brand-new Utility Billing Customer Portal on June 3, 3024. This portal is designed to make managing your utility account online more convenient and efficient.  

Here’s what you can expect from our new portal:

  1. Easy Online Payments: Pay your water and sewer bill quickly and securely from the comfort of your home.
  2. Account Management: You can easily view your billing history, track your usage, and update your account information. 
  3. Paperless Billing: Sign up for paperless billing and help us in our efforts to go green.
  4. Notifications and Reminders: Set up alerts for due dates, payment confirmations, and other important notifications.
  5. User-Friendly Interface: Our portal is designed to be intuitive and easy to navigate, ensuring a seamless experience.

Getting Started is Simple:

  1. Visit our Utility Billing Customer Portal.
  2. Register Your Account: Follow the registration instructions to set up your new portal account.
  3. Explore Features: Once registered, you can explore all the new features that are available to you.

We believe this new portal will significantly enhance your experience and provide you with the tools you need to manage your utility billing services efficiently. Should you have any questions or need assistance with the portal, our customer service team is here to help. You can reach us at (805) 927-6223 or submit an inquiry in the sidebar.

Effective June 1, 2024, the CCSD will no longer accept electronic payments from ACI Payments. 

On June 3, 2024, the Administrative Department Manager Denise Fritz and Confidential Administrative Assistant Haley Dodson will be at the Cambria Veterans' Memorial Hall, located at 1000 Main Street, from 9:00 a.m. to 5:00 p.m. to assist with account registration. In an effort to ensure the accuracy and efficiency of our records, we kindly request that you bring the following information:

  1. Your Utility Billing Account Number 
  2. Amount of Your Last Utility Bill

Thank you for being a valued customer. We look forward to serving you better with our new Utility Billing Customer Portal. If you have any feedback or encounter any issues while using the new portal, please do not hesitate to contact us. Your satisfaction is our top priority.

Sincerely,

Matthew McElhenie

General Manager

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